News

Nov 28th Credit Card Systems Update

We have today implemented a new payment gateway for all credit card payments. Customers who were using our old gateways will for the most part automatically migrate to the new system, but some customers may need to reconfigure their monthly payment. If you receive an automatic email indicating an invoice is not paid (which would usually auto pay), ... Read More »

Oct 29th Improved Support Times

Continuing the revamping of all services, we are happy to announce support ticket response times of 30 minutes max from the end of November. These response times will cover business hours (AEDT given the October time change) and responses outside of this time should not be more than 2 hours (to allow for reduced staff "outside of business hours"). ... Read More »